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COVID – Working with the new normal

10th June / Blog



As we all gently ease into our new normal, we are keeping the safety of our customers and delivery crew at the fore front of our minds.

We are asking customers to give us instruction as to where they would like their delivery left so we can carry out contactless deliveries – so different to how we normally like to do things (we do love a chat!) Ideally payment should be made by card either on our website or over the phone. We are currently accepting cash payments but not cheques as it is still so difficult to get to the bank with their restricted hours in operation

We are also now able to deliver into and through customer’s homes. Our crews will wear masks and gloves, all we ask is that the customer goes into another room or outside while the delivery is taking place. We have our new hi-vis with the 2 metre social distancing reminder on the back, please help keep everyone as safe as possible by observing this rule with us.

Thank you to all our customers for their support and kind words as we have continued to deliver through lockdown. It is very much appreciated.

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  • FREE delivery on orders over £100.
  • Order online or call 01308 868378
  • Fully BSL & Woodsure approved